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Brand lunches: the room is also an audience

Food at a launch is doing two jobs at once. Most of the mistakes come from forgetting the second one.

A brand lunch is not a staff lunch with better napkins. There are people in the room forming an impression of a company, and the food is part of what they are forming it from.

Most of it will be eaten standing, in conversation, one-handed. That single fact settles more of the menu than any theme. Nothing that needs cutting. Nothing that requires a plate, a fork and somewhere to put a drink. Nothing that falls apart between the table and the third sentence of a conversation.

Food that photographs and food that eats well are not enemies, but they are not the same brief. Something that looks extraordinary and is unmanageable to eat produces a room of people holding things they regret. Build for the eating, then make it look like itself.

Labelling is brand behaviour. Dietary markers on every dish mean nobody has to ask a stranger what is in something, or quietly eat nothing. Guests read that as a company that thought about them, which is precisely the impression the lunch exists to make.

Time it against the programme, not the clock. Food that lands during a presentation goes cold and interrupts; food that lands twenty minutes after people expected it loses the room. Give us the run of show rather than a delivery time and we will work backwards from it.

And rotate it if it is a standing fixture. The fastest way to turn a good perk into furniture is to serve the same thing every month.

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